Get in touch
Contact Us
We reply to every email. Pick the channel that fits your request — it helps us route you to the right person faster.
General Inquiries
Partnerships, press, institutional access, or anything that doesn't fit elsewhere.
[email protected] →
Contact & Feedback
Feature requests, feedback on the tools, collaboration ideas, beta access.
[email protected] →
Account & Technical Support
Login issues, tool errors, data export problems, billing, account changes.
[email protected] →
Before you email us
- •Can't log in? Try the password-reset link on the sign-in page first. If that doesn't work, email [email protected] with the email address on your account.
- •A tool failed / returned an error? Include a screenshot and the tool URL. [email protected]
- •Feature request? The more specific, the better. Tell us what you're trying to accomplish. [email protected]
- •Institutional licensing / bulk access? [email protected]
Typical response time: within 1 business day.